Terms of service
Terms for using the High-Tech Engineering website and for heating and cooling service in Providence, RI and nearby Rhode Island and Massachusetts towns.
- Phone
- (401) 598-2964
- Office
- 100 Westminster Street, Suite 800, Providence, RI
Using this website
The information on this site is general guidance about heating, cooling and air quality systems. It is not a substitute for an on-site inspection by a qualified technician.
Prices
Price ranges on this site describe typical jobs and are not quotes. Your price is given after we diagnose or inspect your system, and work begins only after you approve it.
Scheduling and service
We aim to reach every call as quickly as possible, with priority for no-heat and no-cooling calls involving vulnerable occupants. Arrival times are estimates and can change with weather and call volume.
Forwarded calls
When all of our technicians are busy, your call may be forwarded to another local HVAC company. Work performed by that company is between you and that company.
Safety
If you smell gas or a carbon monoxide alarm sounds, leave the building and call the gas utility or 911 before calling us.
Contact
Questions about these terms can be directed to the office at (401) 598-2964 or 100 Westminster Street, Suite 800, Providence, RI 02903.