Privacy policy

What we collect

This website does not use forms and does not ask you to create an account. When you call us, we collect the details you choose to give, such as your name, address, phone number and information about your heating or cooling system, so we can schedule and complete service.

How we use it

We use your information to answer your call, schedule visits, complete the work, send invoices and keep service records for your equipment. We do not sell your personal information.

Calls and call handling

Calls may be logged so we can return missed calls and keep service records. When every technician is already on a job, your call may be forwarded to another local HVAC company, which will receive only the details needed to help you.

Website data

Our web host may record standard technical data such as IP address, browser type and pages visited, for security and performance. The map on our contact sections loads from Google only after you choose to show it, and Google Fonts are loaded from Google's servers.

Your choices

You can ask us what information we hold about you, ask us to correct it or ask us to delete records we are not required to keep. Call the office to make a request.

Changes

We may update this policy. The current version is always posted on this page.